Tactile Cat Bed | Black
The Rattan Roots presents cat shelter will be your pet's favourite spot. There's a comfortable cushion inside, giving them a cosy space to relax and sleep, whilst the included cushion lets them rest, deterring them from using your furniture. With a raised base Tripod Style , air circulates freely underneath, keeping their area nice and cool. Made from rattan, it's strong and rigid, providing a secure place for pets to rest. Everything needed to keep them happy and snug.
* Hand-woven PE rattan: A lovely on-trend design. Dependable cloth is woven into a finish with spaced holes, allowing air to pass through the basket.
* Inside cushion: Composed of polyester and PP cotton, this cat bed cave is incredibly soft and pleasant for lounging.
* Three-legged base: A tripod-shaped metal frame keeps this wicker cat basket balanced and stable, providing pets with a safe space to lay down.
* Elevated: The area between the bottom and the floor prevents moisture and dampness from penetrating, keeping pets warm and comfortable.
* Dimensions: 58H x Φ52cm. Entrance: Φ38cm. Maximum load 10kg. No assembly required.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info.derevu@gmail.com. Please note that returns will need to be sent to the following address: 5900 Balcones Dr ste 19166, Austin, Texas, 78731, United States.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info.derevu@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like Custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info.derevu@gmail.com.